Telecoms regulation | bratby law

Telecoms Regulation

Expert UK telecoms regulatory advice for operators, infrastructure providers, platforms and investors

UK Telecoms Framework

UK telecoms regulation governs the installation and operation of electronic communications networks and services in the United Kingdom. The core legislative framework is set out in the Communications Act 2003, the Wireless Telegraphy Act 2006 and associated other acts, statutory instruments, regulations and guidance.

Ofcom, as the UK communications regulator, oversees oversees authorisation, consumer protection, competition, spectrum management and network security.

Whether a business is deploying fibre, operating fixed or mobile networks, providing cloud or managed connectivity services or investing in digital infrastructure, understanding and applying the UK regulatory regime is essential. Bratby Law advises operators, platforms, investors and infrastructure providers on the full spectrum of UK telecoms regulation.

Bratby Law is recommended by independent legal guides: Legal 500, Chambers & Partners, and Lexology

Scope of the UK telecoms regulatory regime


The UK operates a general authorisation regime. Providers of electronic communications networks or services must comply with Ofcom’s General Conditions of Entitlement, but no individual licence is usually required. In practice, operators must consider which specific rights and/or obligations may apply to them including those relating to Code Powers, numbering, lawful intercept, security, interconnection, significant market power obligations, consumer rights and spectrum use. In addition, they need to consider whether they need to pay licence fees to Ofcom.

Our telecom regulation services

Our telecoms regulation services include:

Am I regulated?

Whether an organisation is subject to UK telecoms regulation depends on whether it provides an electronic communications network or service under the Communications Act 2003. We assess the regulatory perimeter, clarify status and advise on the obligations that apply once a provider falls in scope.

Ofcom General conditions of entitlement

UK communications providers must comply with Ofcom’s General Conditions. We advise on consumer protection rules, contract requirements, transparency, complaints handling, access to emergency services, numbering obligations and network security provisions.

Market reviews and SMP obligations

Ofcom’s market reviews assess whether a provider has significant market power and, if so, what remedies apply. We assist with responses to consultations, SMP designations, access obligations, pricing, transparency requirements and non-discrimination duties.

Numbering

We advise on numbering applications, allocation and usage conditions, including compliance with Ofcom’s numbering plan and associated obligations for geographic, non-geographic and mobile numbers.

Code powers

Code Powers provide statutory rights to install and maintain infrastructure on public and private land. We advise on applications, exercising Code rights, negotiations with landowners and managing associated liabilities and disputes.

Spectrum

We advise on spectrum licensing, compliance, trading, technical use conditions and payable licence fees under the Wireless Telegraphy Act regime, supporting providers across mobile, fixed wireless and IoT deployments.

Lawful intercept

We advise on obligations under the Investigatory Powers Act, including lawful interception, retention notices, warrants and secure operational processes for responding to lawful authorities.

Telecoms Security

We support compliance with the Telecommunications (Security) Act 2021, associated regulations and the Code of Practice, including risk assessments, vendor governance, testing and reporting obligations.

Ofcom Licence Fees

We assess whether administrative charges, numbering fees or spectrum fees apply, advise on turnover calculations and support providers with Ofcom reporting obligations.

Ofcom

We advise on Ofcom engagement strategy, notifications, supervision, investigations, complaints, enforcement and regulatory policy developments.

Interconnection regulation

We advise on interconnection and access arrangements, SMP-related obligations, technical requirements, contractual negotiation and Ofcom’s dispute resolution process.

Complaints and investigations

We support providers facing Ofcom investigations, information requests and enforcement action, including mitigation strategies, settlement options and compliance programmes.

Why this matters

Telecoms regulation increasingly shapes how networks are deployed, how commercial models operate and how risk is allocated in the sector. Ofcom’s enforcement approach, the UK’s strengthened security framework and the shift toward fibre, cloud, virtualised and AI-enabled networks require expert regulatory navigation. Bratby Law provides strategic, commercial and regulatory advice to help clients comply, invest, innovate and deliver infrastructure projects with confidence.

Why choose Bratby Law

Over 30 years of working at the intersection of regulation, technology and commercial strategy at the UK telecoms regulator, in-house and in private practice in London and Singapore.

Clear, commercial guidance that helps organisations make informed, defensible decisions.

We offer City-level expertise within a lean, flexible structure, providing transparent pricing and predictable engagement models.

We work seamlessly with internal legal teams, boards, consultants and external law firms.

How we work

Clients work with Bratby Law in three ways: direct matter-specific advice, specialist co-counsel support, and longer-term fractional general counsel engagements. Each model is structured to deliver senior, technically informed guidance aligned to commercial, operational and regulatory priorities.

Direct Legal Advice

Specialist advice on complex regulatory, commercial and compliance matters.

Specialist Co-counsel

Support for law firms and consultants requiring deep sector knowledge.

Fractional General Counsel

Part-time senior legal support for ongoing, strategic and operational needs.

Need advice on UK telecoms regulation?

Find out how we can help you meet your regulatory obligations, manage risk and progress your objectives efficiently

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Client recommendations

  • “…one of those rare lawyers who really does understand the business imperatives behind the legal situations businesses find themselves in.”

    “I worked with Rob over many years whilst I was at Orange. He is one of those rare lawyers who really does understand the business imperatives behind the legal situations businesses find themselves in. Most notably he provided first class support to me and my team on a high profile / high value joint venture network sharing deal. His ability to see both the detail and the bigger strategic picture were enormously helpful.”
    Amanda Doyle
    (Former) General Counsel, Orange UK

  • “I would highly recommend Rob and his team.”

    “I have had the pleasure of working with Rob now on a number of occasions and engagements with clients. Rob is one of the most knowledgeable people I have come across in the Telecommunications industry, both in his comprehensive understanding of the law for various countries and in the application of this law and what it means for Operators. This is complemented by his generosity with sharing his knowledge, and the friendly style with which he works. I would highly recommend Rob and his team.”
    Nick White
    (Former) Deloitte

  • “I would recommend Rob for any major Telecoms project”

    “I worked with Rob to introduce One Touch Switching for broadband and fixed voice, which launched successfully with almost two million customers using the service to date. Rob is a first class Legal Counsel with exceptional legal and regulatory knowledge enabling him to give insightful strategic guidance to the ExCo and the Board. He is highly trusted by Directors and easy to work with. I would recommend Rob for any major Telecoms project.”
    Toby Lovell
    (Former) Chief of Staff, The One Touch Switching Company

Frequently asked questions

What is telecoms regulation in the UK?

Telecoms regulation governs the operation of electronic communications networks and services in the United Kingdom. The framework is primarily set out in the Communications Act 2003 and overseen by Ofcom. It aims to promote competition, protect consumers and ensure secure, resilient communications infrastructure for UK users

Who regulates telecoms in the UK?

Ofcom is the UK’s independent communications regulator. It sets and enforces the General Conditions of Entitlement, carries out market reviews, manages spectrum and numbering resources, imposes security and resilience requirements, and undertakes investigations and enforcement action where necessary.

Do I need to be authorised to provide telecoms services?

The UK operates a general authorisation regime, meaning most providers do not require an individual licence. Instead, if you provide an electronic communications network or service, you are automatically subject to Ofcom’s General Conditions and any related regulatory obligations.

What are Ofcom’s General Conditions of Entitlement?

The General Conditions set out mandatory rules for all UK communications providers. They cover contract transparency, consumer protection, access to emergency services, switching and porting, numbering, network security, complaints handling, fair treatment of vulnerable consumers and service quality requirements.

What are ‘Code Powers’ and why do they matter?

Code Powers, granted by Ofcom under the Electronic Communications Code, give network operators statutory rights to install and maintain infrastructure on public and private land. They also provide rights of access, limit landowners’ ability to require removal and support efficient deployment of digital infrastructure.

What is the Telecoms Security Act?

The Telecommunications (Security) Act 2021 establishes binding security obligations for UK providers. It is supported by detailed regulations and a statutory Code of Practice. The regime requires providers to identify and manage security risks, control high-risk vendors, ensure secure network architecture and notify Ofcom of security incidents.

What obligations apply to spectrum use?

Spectrum use is governed by the Wireless Telegraphy Act 2006. Providers may require a licence for specific bands or activities, must comply with technical conditions attached to licences, and may be subject to Ofcom fees or charges. Licence-free spectrum still carries operational and interference obligations.

How can Bratby Law help with UK telecoms regulation?

We advise operators, platforms, investors and infrastructure providers on all aspects of UK telecoms regulation. This includes perimeter assessments, Ofcom notifications, General Conditions compliance, Code Powers, security regulations, spectrum licensing, commercial arrangements, interconnection, investigations and enforcement strategy.

What happens if I fail to comply with the General Conditions?

Ofcom can investigate, issue information requests, impose directions, require remedial action and apply financial penalties. Non-compliance may also disrupt commercial arrangements, affect access to numbering or spectrum resources and create significant contractual, operational and reputational risk.

Does Ofcom handle complaints and disputes between operators?

Yes. Ofcom may investigate complaints, resolve interconnection and access disputes and enforce regulatory obligations. We help providers prepare submissions, manage dispute strategy and respond to Ofcom processes effectively.

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Telecoms regulation | bratby law

Telecoms Regulation